Crucial Conversations Professional Development Workshop

March 4, 2018 @ 9:00 am – 5:30 pm
Queens College- Powdermaker Hall 155
65-30 Kissena Blvd
NY 11367
Yael Rosenstock

Workshop Time Table: 9-5:30pm

Breakfast: 9am-9:30am

Lunch: 12:30-1:30pm

Funds received from workshop costs will help CERRU in continuing to provide a wide array of free programming for the Queens College and the wider community. Breakfast & Lunch included in price

If the cost is prohibitive to your participation, or if you would like to avoid Eventbrite fees by booking directly, please contact Yael Rosenstock (

Join us for our single-day Crucial Conversations Signature Workshop. Crucial conversations are difficult and important discussions (or exchanges) that people often shy away from or have in explosive and destructive ways. This workshop is designed for people of all levels to gain greater awareness and practice in tools that support honest and nonviolent communication on important topics with family, work cohorts, and significant others.

Participants in this workshop will gain a deeper understanding of the nature of crucial conversations, how to prepare for these interactions, as well as a deeper understanding of violence enacted in these situations. Participants will have the chance to learn, practice, and role play techniques for transforming conflict.

Come prepared to be in the community while discussing difficult conversations you have had and want to have. We will be using our real-life examples as a way to genuinely and powerfully engage our new techniques.

This workshop provides participants with the following:
• Understanding of components of difficult conversations
• Tools to ethically engage in difficult conversations
• Understanding of personal communication style
• Understanding of components of conversational violence

Participants who pay through an organization should pay the organizational fee ($90). For organizations sending three or more employees, prices are reduced to $80/per person. Please contact Yael Rosenstock ( if prohibitive.